Software Support
Roberts and Co Financial Planning first called us in to assist with installing third party mortgaging software and a scanning solution onto a new Windows 7 PC. Both of the software products, TriGold Prospector and PaperPort, were not deisgned for a 64bit machine and there were resulting compatibility issues.
Whilst there, Bozz Software also investigated their existing back-up solution, which had ceased working following an office move. We implemented a new set of simpler back-up routines to external portable hard drives, along with helping the customer tidy up their stored files and folders in preparation.
As if to emphasise the need for back-ups, several days later one of their office PCs was infected with the System Tool Virus. This is a rather nasty fake anti-virus program that disables all the other programs on a machine (including the real anti-virus) under the pretence that it is heavily infected with non-existant viruses.
Thankfully, we successfully removed the threat and offered the customer further advice on security including anti-virus packages, freqency of back-ups, keeping Windows and other software up to date, email safety and avoiding the use of "mission critical" business machines for non-business internet browsing.
Bozz Software can assist on a whole range of software support issues such as the above and will always aim to get you up and running as quickly as possible at rates suitable for small businesses. No job too small.
Don't get frustrated wasting your own valuable time in trying to resolve software issues. Why not give us a call?
No Obligation Quote
If you think we could help your business, why not contact Bozz Software to arrange a visit to discuss your specific needs:
- Tel: 01253 860289
- Email: Contact Us
A bespoke database needn't cost the earth! And you could end up saving a lot of time and money...
Our Location
Based in Cleveleys on the Fylde Coast, Bozz Software are well placed to serve Blackpool, Preston, Lancaster and surrounding areas, including: Blackburn, Carnforth, Cleveleys, Chorley, Carleton, Fleetwood, Freckleton, Fulwood, Garstang, Great Eccleston, Hambleton, Heysham, Kirkham, Knott End, Lytham, Longridge, Leyland, Lytham, Morecambe, Poulton-le-Fylde, Pilling, Presall, St Annes, Thornton, Wesham and Warton.